What We Do - Carers Support Bexley

Who are Carers’ Support (Bexley)

Carers’ Support (Bexley) is an independent registered charity who is supported by London Borough of Bexley and Royal Borough of Greenwich. We have a team of trained staff and volunteers who provide a wide range of information, support and respite services to local adult carers residing in the Bexley and Greenwich boroughs. The kind donations we receive also help us to support many unpaid carers across both boroughs.

Our Vision

At Carers’ Support (Bexley) our vision is simple; we want to make a real difference to the lives of carers in Bexley and Greenwich. We are committed to tackling the isolation and loneliness that many carers feel by providing information, advice, support, respite and other services to those who dedicate their lives to caring for their loved ones. We pride ourselves in working with carers young and old, and their families, in a positive, responsive, professional and creative way to improve their lives.

Our Values

People First – We recognise and value people as individuals with individual needs and feelings and we are committed to providing flexible and creative services in response. Our focus is on putting people first and treating people how we would wish to be treated. We will be compassionate, warm, polite, empathetic, understanding and approachable at all times.

Respect – We aim to treat everyone with dignity, understanding and respect at all times. We value diversity and embrace people’s differences in the way we work.

Honesty and integrity – We believe that acting with integrity and honesty is integral to our reputation; this means we do what we say we will and deliver our promises. We are open honest and transparent in the way we work.

Professional – We have a skilled and experienced team of staff and volunteers who are committed to working in a professional way and delivering excellence within all our services. We pride ourselves in having a “can do” attitude where we aim to say “yes” rather than “no” as much as we can.

Valuing Our Staff – We aim to be a good employer, ensuring that all staff and volunteers receive adequate training and support and opportunities for personal development.

Valuing Our Volunteers – We have a dedicated and enthusiastic team of local volunteers who support our work. We are led by a voluntary board who provide direction and leadership to Carers’ Support (Bexley). We also use volunteers from all over the world within our respite service and we believe that this adds real value, making this service truly unique.

Independence – We value our independence as an organisation whilst recognising that partnership working is essential to our success. We will work in partnership where this enables us to achieve our vision and deliver better services to carers.

Free – We believe that our services should be free to carers wherever possible.